Frequently Asked Questions
Everything you need to know about your Coghlan's shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags attached. Returns are free for all domestic orders.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our 'Fit Finder' tool.
Which payment methods do you accept?
Coghlan's accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Affirm.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your package in real-time.
Are your materials sustainably sourced?
At Coghlan's, we are committed to ethical fashion. 75% of our current collection is made from organic cotton, recycled polyester, or responsibly sourced wool, and we aim to reach 100% by 2026.